Cookie Policy

This Cookie Policy explains how Zula Casino uses cookies and similar technologies on our website and related services (collectively, the "Site"). It covers what cookies are, why we use them, what types we use, how third parties may set cookies, and how you can control your preferences.

By using the Site, you can choose to allow or limit certain cookies. Some cookies are strictly necessary and help the Site run properly.

Cookies, Explained in Plain English

A cookie is a small text file that a website places on your device (computer, phone, or tablet). Cookies help websites remember information about your visit - like whether you’re logged in, your language preference, or which pages you viewed - so the Site can work smoothly and feel consistent.

Similar technologies may include SDKs, pixels, local storage, and device identifiers. For simplicity, we refer to these as "cookies" in this policy.

Why We Use Cookies: Speed, Safety, and a Better Experience

We use cookies to:

• Keep the Site operating securely (including preventing fraud and abuse)
• Enable core features like account access and session management
• Remember your settings and preferences
• Understand Site performance and fix issues faster
• Measure traffic and usage patterns so we can improve navigation and content
• Deliver relevant promotions and measure marketing effectiveness (where permitted)

Some of these purposes involve processing information that may be considered personal data under certain laws, depending on what the cookie collects and how it’s used.

Cookie Types We Use (And What Each One Does)

Different cookies do different jobs. The categories below are commonly used across modern websites, including social casino and sweepstakes-style platforms.

Essential Cookies: The Non-Negotiables That Keep the Site Running

These cookies are required for the Site to function. They support features like:

• Logging in and staying authenticated as you navigate
• Security controls, risk checks, and fraud prevention
• Load balancing and basic performance stability
• Remembering your cookie consent choices (where applicable)

If you block essential cookies, parts of the Site may not load correctly, and key features may stop working.

Functional Cookies: Your Settings, Remembered

Functional cookies help the Site remember your choices so you don’t have to re-set them every visit. For example, they may store:

• Language and region preferences
• Display settings
• Helpful "remember me" style options (when enabled)

Disabling these cookies can make the experience feel less personalized, but the Site may still work.

Performance and Analytics Cookies: What’s Working (And What Needs Fixing)

These cookies collect information about how visitors use the Site - such as which pages are visited most often, how long pages take to load, and whether errors occur. We use this data to improve:

• Page speed and reliability
• Navigation and content layout
• Feature performance and bug detection

Analytics data is generally aggregated, and we use it to make smarter product decisions and improve user experience.

Marketing Cookies: Promotions That Match What You Like

Marketing cookies may be used to:

• Show you relevant offers based on activity (where allowed)
• Limit how often you see certain ads
• Measure campaign performance (for example, whether a promotion was viewed or claimed)

These cookies may be set by us or by third-party partners. If you opt out of marketing cookies, you may still see promotions, but they may be less relevant.

First-Party vs. Third-Party Cookies: Who Sets Them?

• First-party cookies are set by Zula Casino and are mainly used for Site functionality, security, and experience.
• Third-party cookies are set by service providers that help us deliver features such as analytics, fraud prevention, customer support tools, payment-related functions, or advertising measurement.

Third parties may process data under their own privacy policies. We encourage you to review those policies when available.

How Long Cookies Stay on Your Device

Cookies can be:

• Session cookies, which expire when you close your browser
• Persistent cookies, which remain for a set period or until you delete them

We aim to keep cookie lifetimes proportionate to their purpose - for example, security and preference cookies may persist longer than short-term measurement cookies.

Your Choices: How to Manage, Disable, or Delete Cookies

You can control cookies in two main ways:

1. Cookie settings on the Site (if a consent tool is presented) You can accept or reject certain categories of cookies, except for essential cookies which are required for Site operation.
2. Browser settings on your device Most browsers let you:

• View cookies stored on your device
• Delete cookies
• Block cookies entirely
• Block third-party cookies only
• Set rules per website

Look for these options in your browser’s Privacy or Security settings. If you use multiple devices or browsers, you’ll need to update settings on each one.

What Happens If You Block Cookies

Blocking cookies can change how the Site behaves. Depending on what you disable, you may experience:

• Issues staying logged in
• Features not saving your preferences
• Slower troubleshooting when something breaks (less diagnostic data)
• Less relevant offers and reduced ability to measure promotion performance

If you delete cookies, your preferences may reset, and you may need to reselect your cookie choices the next time you visit.

Consent and Legal Bases

Where required by law, we request your consent for non-essential cookies (such as certain analytics and marketing cookies). You can withdraw or change your consent at any time through the cookie settings tool (if available) or by adjusting your browser settings.

Essential cookies are used because they’re necessary to provide the Site and protect users and our services.

Policy Updates: When This Page Changes

We may update this Cookie Policy to reflect changes in technology, legal requirements, or how we operate the Site. When we do, we’ll update the "Last Updated" date at the top of this page. If changes are significant, we may provide additional notice on the Site.

Questions or Privacy Requests

If you have questions about cookies, privacy controls, or how data is handled, contact our support team at support@zulacasino.com.

You can also review our related information on the Zula Casino page for broader platform details.